Hey everyone,
Right now, feedback and support are scattered across forums, Discord, tickets, DMs to mods... and it's hard to keep track of. Stuff gets lost, replies take longer than they should, and everyone's time gets wasted chasing the same info across five different places. We want to fix that and be way more efficient about it.
So we're cleaning house. Here's the new setup:
π οΈ Got a bug, idea, or feedback?
That all goes here now β moonid.net/support/feedback
One place, one system, actually tracked. No more "did anyone see my post from three weeks ago."
π« Need help with your account, a payment, or reporting a player?
That's a Support ticket β moonid.net/support/tickets
Keep it to the personal stuff so we can actually get back to you fast.
The changes, real quick:
Thanks for rolling with it π
PS β a few MG fixes snuck in along the way:
The moon is full again, the hunt is open π©Έπ
For the first time, the full moon shines over our new world β not bitten yet, not on Renaissance yet?
π Get me to Renaissance
Post your moonID in the forum for your chance to win 300 MoonCoins. The first ten entries win.
Good luck, hunters π€

#MonstersGame #FullMoon #Renaissance #MMORPG #Werewolf #CRATRgames
β³ LAST HOURS: FREE PREMIUM IN MONSTERSGAME
The Free Premium Weekend wraps up today, Sunday 23 August, 21:00 CEST. Every active MonstersGamer still has full Premium running until then β no code, no payment, nothing to activate.
π Get your last manhunts and fights in while it's still free.
βοΈ KNIGHTFIGHT: TESTWORLD INCOMING
Get ready β a new KnightFight testworld is on its way. Start sharpening your strategy and rally your guild, because we'll need testers to help us shake out new features before they go live.
More details (start date, rules, rewards) coming soon.
Good hunt, and see you on the battlefield! ππΊβοΈ

#MonstersGame #KnightFight #Testworld #CRATRgames
The Summer Promo ends today at 22:00 CEST. Until then, still up to 50% more MoonCoins on every premium package - for MonstersGame and KnightFight.
π Get your bonus
π©Έ Also running: Premium Weekend for all MonstersGame players, on all worlds - until Sunday 21:00 CEST. Accounts with active premium also received 2 extra days.

#MonstersGame #KnightFight #SummerPromo
Last night MonstersGame went down. Long enough to ruin your hunt and long enough that some of you sat there refreshing at 3 in the morning.
We found the cause today and fixed it. Not a workaround, the actual problem behind it is gone. That doesn't give you the night back. So here is what we can do:
π FREE PREMIUM WEEKEND
Friday 21 August, 21:00 β Sunday 23 August, 21:00 (CEST)
Every active MonstersGamer gets full Premium for the entire weekend. No code, no payment, nothing to activate. It is simply on.
π Already have Premium
These two days are added on top of your running Premium time. Your expiry date moves 2 days further out.
Sorry for the night. Now go and take the weekend βοΈ
βοΈ SUMMER PREMIUM IS STILL RUNNING
Until Saturday 22 August, 22:00 CEST.
π https://moonid.net/payment/
Good hunt! ππΊ

#MonstersGame #FreePremiumWeekend #CRATRgames
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