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FAQ

Payment

  • What can I do if I did not receive my moonCOINs?
  • How do I use moonCOINs in a game?

Games

  • How do I link an existing account to my moonID account?
  • I found an error/a bug in one of the games - What do I do now?
  • How do I open an account for one of the featured games?

Ticket system

moonID

  • How can I change my e-mail address and/or password?
  • Can I have more than one moonID account?

Forums

  • How can I take part in a forum discussion?
  • I have been insulted in one of the discussions - Where can I complain?

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