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FAQ

Games

  • How do I open an account for one of the featured games?
  • How do I link an existing account to my moonID account?
  • I found an error/a bug in one of the games - What do I do now?
  • Can I convert Jewels / drops of blood into Mooncoins ?

Payment

  • How do I use moonCOINs in a game?
  • Where can I transfer my moonCoins to others?
  • What can I do if I did not receive my moonCOINs?

Ticket system

Forums

  • How can I take part in a forum discussion?
  • I have been insulted in one of the discussions - Where can I complain?

moonID

  • How can I change my e-mail address and/or password?
  • Can I delete my MoonID account?
  • Can I have more than one moonID account?
  • Where are moonXP and what can I do with them?
  • Is there a chat or similar?
  • What do I do in case of spam messages or insults per moonid message ?

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