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Cross-posted from the contest page:

Thanks Patti! I scrounged enough to purchase a 10 day premium on the 29th. I just happened to look in the Blood Temple and was astonished to see this:

You already have a Premium Account.
Your Premium Account is valid until until 05/08/2023 at 18:44:57

Wait! What I get a week instead of 10 days and my premium ends before the contest ends?

Should I make a bug report on this? I'm endeavouring to hit as often as possible (obviously)... and would like to have my Premium throughout the contest!

I commented on your reply to me there, but you didn't answer my question. I bought the ticket on the 30th expecting to be Premium throughout the contest. You need someone else from MoonID to contact me and fix it imho.

Here are my battles from the last 10 days... note that I didn't have Premium until the 30th:

New message Inbox Outbox Battle reports (attacks) Battle reports (defence) Arena battle reports
Battle reports (attacks)
Date: Bites Winner: Loot Action:
30/07/2023 at 18:43:24 Black Giggles the Ferret 0 Gold show
30/07/2023 at 17:45:52 Observador Giggles the Ferret 1 Gold show
30/07/2023 at 16:50:12 [PVGA]Zack Giggles the Ferret 0 Gold show
30/07/2023 at 00:50:01 Loboblanco Giggles the Ferret 6 Gold show
29/07/2023 at 23:54:39 Calebdedom Giggles the Ferret 175 Gold show
29/07/2023 at 23:26:25 [-?-] Lucian Giggles the Ferret 0 Gold show
29/07/2023 at 22:27:21 BuNkeRRRRRRR Giggles the Ferret 2 Gold show
29/07/2023 at 20:16:54 Black Giggles the Ferret 0 Gold show
29/07/2023 at 19:18:08 Ghanbor Giggles the Ferret 0 Gold show
29/07/2023 at 10:22:13 Loboblanco Giggles the Ferret 2 Gold show
Mark all messages read!
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from 608
next >>>
New message Inbox Outbox Battle reports (attacks) Battle reports (defence) Arena battle reports
Battle reports (attacks)
Date: Bites Winner: Loot Action:
29/07/2023 at 08:11:58 Kryptor Giggles the Ferret 0 Gold show
28/07/2023 at 22:57:48 Calebdedom Giggles the Ferret 2 Gold show
28/07/2023 at 22:20:56 Loboblanco Giggles the Ferret 1 Gold show
28/07/2023 at 21:09:33 Xanthor Giggles the Ferret 0 Gold show
28/07/2023 at 20:10:14 [PVGA]Zack Giggles the Ferret 0 Gold show
28/07/2023 at 01:18:33 TomtomLupus Giggles the Ferret 0 Gold show
28/07/2023 at 00:21:34 Der Benutzername ist ungültig Giggles the Ferret 1 Gold show
Mark all messages read!
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from 607

I haven't heard anything from MG about my Bug Report. I thought you said that posting here was enough. Time is of the essence since I'm due to run out today, but I should have at least through the 8th.

--giggles the ferret

Good morning,
we also have a weekend, and yes of course it is enough to post, but to do so in the right areas and not, in x other forum areas like announcements, discussions etc. ;)
Also, I already wrote that you should please open a support ticket, so that one can look at it :)

Dear Patti,

I JUST LOST PREMIUM AND IT'S STILL THE 5TH!

I POSTED THIS TO THE TICKET PATTI

Dear Patti,

The contest is over and I ended up in 4th... oh well! I'm no longer pursuing this and you may delete this post.

I have a Premium now and will post back to the Forum... probably MG Clans about a war we're in. I would like to know if Clan members may login as clanmates to do safety raids for them while they slept or were afk. I'll wait a few hours to see if you respond to me here with an answer before I do.

Regards,

Giggles

Hello,

your support ticket has already been answered since the day before yesterday, but you have to read your ticket answer :)

No,
so trying to permanently save yourself through other members is not allowed.
Sitting other players is only intended for special cases, a clan war does not fall under this.

Please delete this thread.