English German Italian French Spanish Polish Czech Portuguese Brazilian Portuguese Russian Slovak moonID.net - Please discuss stuff about moonID here → Announcements → Feedback & Support Just Got a Lot Less Messy

Hey everyone,

Right now, feedback and support are scattered across forums, Discord, tickets, DMs to mods... and it's hard to keep track of. Stuff gets lost, replies take longer than they should, and everyone's time gets wasted chasing the same info across five different places. We want to fix that and be way more efficient about it.

So we're cleaning house. Here's the new setup:

🛠️ Got a bug, idea, or feedback?

That all goes here now → moonid.net/support/feedback

One place, one system, actually tracked. No more "did anyone see my post from three weeks ago."

🎫 Need help with your account, a payment, or reporting a player?

That's a Support ticket → moonid.net/support/tickets

Keep it to the personal stuff so we can actually get back to you fast.

The changes, real quick:

• Old idea/bug forums → closed.
• Discord support channel → now a "players help players" zone. Great for quick tips and community wisdom, but it's not going to official support anymore.
• DMs to mods/staff → please don't. We know it feels faster, but it's a black hole on our end. Use the links above instead.

Thanks for rolling with it 🙌

PS – a few MG fixes snuck in along the way:

• Fixed: going back after attacking another player was broken
• Clan member list now sorts properly
• That big white cookie bubble? Banished to a much quieter "Privacy and cookie settings" link in the footer