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moonID.net - Please discuss stuff about moonID hereBug reports → Have not recieved my jewels on uk1 server for Gorgon the mighty

vaughan.robinson1
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Posted Nov. 27, 2019, 1:27 a.m.

Hi i have made 2 seperate paypal purchases of 670 jewel pakages in the last 13 hours and haven't recieved any of them please can this be resolved as soon as humanly possible thanks for your time.

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vaughan.robinson1
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Posted Nov. 28, 2019, 3:15 a.m.

I have tickets pending some have been unresolved as far back as may of this year i am not sure why people cannot see them Gorgon the mighty uk server 1 has never really been linked to my moon id. i did have another character gargos the dark on international server 3 who should have been linked mooncoins worked and i could log in through it but stopped working ages ago I have carnabus on international server 4 and everything seems to work fine for that character so far through moon id account.

Patti CRATR.games
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Posted Nov. 27, 2019, 7:48 a.m.

Sorry for the inconvenience, we'll check.

aszlig CRATR.games
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Posted Nov. 27, 2019, 9:58 a.m.
Edited by aszlig Nov. 27, 2019, 10:03 a.m.

Did this happen in moonID or did this happen with a non-moonID account on a specific game world?

edit/addendum: Can you please open a support ticket regarding this?

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vaughan.robinson1
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Posted Nov. 28, 2019, 3:17 a.m.

I have tickets pending some have been unresolved as far back as may of this year i am not sure why people cannot see them Gorgon the mighty uk server 1 has never really been linked to my moon id. i did have another character gargos the dark on international server 3 who should have been linked mooncoins worked and i could log in through it but stopped working ages ago I have carnabus on international server 4 and everything seems to work fine for that character so far through moon id account.

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HolyPancake9
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Posted Dec. 28, 2019, 2:53 p.m.

I think he had that account before moonid came to us.

Patti CRATR.games
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Posted Dec. 28, 2019, 5:43 p.m.

Hi HolyPancake9,

the problem could be solved via the ticket system.

Greeting Patti :)

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