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I recently achieved Level 20 and fought and won two Ancestor Battles. However, I'm not credited with +10 as you can see from the battle reports:
Vampire Giggles the Ferret Werewolf Ashatro
Vampire Giggles the Ferret vs. Werewolf Ashatro
Level: 20 Level: 8
Strength: 40 Strength: 19
Defence: 41 (+2) Defence: 17 (+7)
Agility: 49 (+2) Agility: 20 (+1)
Stamina: 45 Stamina: 18
Dexterity: 11 defence bonus: 7
Experience: 1948 Experience: 330
Health: 536.5 Health: 45.83

the +2 for Agility is from my sword... and I've got 49 natural agility... so why am I not credited with an extra 10 when I fight in a battle?

i have 4 notifications about this bug report but am unable to look at any of them! can someone please from Moon respond to me here?

You can always view your support ticket here :)
https://moonid.net/support/tickets/
The ancestor abilities don't have a bug, your opponent was level 8, so they don't work, only when your opponent is level 20 the ancestor abilities work. see also :
Ancestral site

ok... it'd been so long since i played lower level characters i didn't know that my opponent had to be level 20 for my Ancestor abilities to apply... which as you can see from this... they do... case closed and thanks for the link

Vampire Giggles the Ferret vs. Werewolf **********
Level: 20 Level: 21
Strength: 40 Strength: 46
Defence: 42 (+2) Defence: 45
Agility: 49 (+12) Agility: 44
Stamina: 45 Stamina: 40
Dexterity: 11 defence bonus: 0
Experience: 1971 Experience: 2201
Health: 128.84 Health: 27.95

Hahaha, no problem, yes you forget things like that after all these years, but it's a great feeling to have started all over again :)
I'll close the ticket then :)