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for weeks I have waited for answers to my question.
WHY are there no undead 2h at the range of 12-13.5

WHY do you add naked zombies for nolifers to spam 2-4x xp
https://se2.knightfight.moonid.net/battleserver/player/2953317691/

WHY did you offer a service where we could do things for mooncoins (offerwall), and when paying for the garbage things, spending time to get the mooncoins, they don't get paid out, and I am refered to offerwall. WHEN ITS YOU OFFERING THE SERVICE. not even a compensation, nothing.

Why are you only using AI.

Why are you promising new things but not able to deliver?

Why are you saying "new things are coming, we have planned stuff etc etc etc."

Why lie? do you have a plan? is this just your cashcow that you continue milking
"as long as they are paying, we don't need to do anything, even if some complain" mentality

Why so much frustration?
First of all – thank you for taking the time to write this out. We know it came from a place of real frustration, and that frustration deserves real answers.

1) Where do you ask?
We respond through our forum and ticket system. If your question went unanswered for weeks, that's not acceptable – and we're sorry. Please send your question again as a ticket so we can make sure it doesn't fall through the cracks.

2) No undead 2H in the 12–13.5 range
There's no guarantee on specific enemy spawns – the distribution follows probabilities, not a fixed plan. Think of it like real life: nature doesn't promise you'll see a specific creature in a specific place. If you suspect something is systematically off, please open a ticket with your server, timeframe, and character level – we'll take a look.

3) Naked zombies giving 2–4x XP to no-lifers
That's a bug, not a feature. Please open a ticket about it – we can disable it specifically for your server once it's properly reported.

4) Offerwall – paid, completed tasks, no payout
We hear you, and we understand how frustrating that is – you invested your time in good faith. The Offerwall runs through a third-party provider, but you are our player, not theirs. Please resend your ticket with the exact offer name and a timestamp. We'll investigate and make sure this gets resolved.

5) Why are you only using AI?
We use AI for marketing content because it allows a small team to produce more, faster. We currently use no AI inside the games themselves. We want to be transparent about that distinction.

6) Why promise new things and not deliver?
Building on decade-old MMO technology with a small team is genuinely hard. Every change is like open-heart surgery on a living system – one wrong move can break things for thousands of players. We're not making excuses, that's simply the reality of maintaining games like these.

7) Why keep saying "new things are coming"?
You're right to call that out. We've taken it to heart and changed our approach: we now communicate only when things are actually finished and ready – no more early announcements that raise expectations we can't always meet on schedule.

8) Is this just a cashcow?
No. We have invested significant private money and a lot of personal time to keep these games alive – not because it's profitable, but because we genuinely believe they are cultural gems that deserve a future. The long-term goal is to rebuild them on a modern foundation. That's not a PR line. It's why we're still here.

Thank you – and thank you to every player who stays, criticizes, and pushes us to do better. That's exactly what we need. 🙏

cvd
– CRATR.games Team

6. Why promise new things and not deliver?
   Building on decade-old MMO technology with a small team is genuinely hard. Every change is like open-heart surgery on a living system – one wrong move can break things for thousands of players. We're not making excuses, that's simply the reality of maintaining games like these.

I don't think that any-one that interacts with IT is un-aware of the concept of tech debt & the challenge it causes all companies.

7. Why keep saying "new things are coming"?
   You're right to call that out. We've taken it to heart and changed our approach: we now communicate only when things are actually finished and ready – no more early announcements that raise expectations we can't always meet on schedule.

There is a huge difference with making an announcement about a feature that is "ready to ship" as per the new battle system supposedly being ready for INT7 launch & then the complete radio silence on the whole topic. (I think we're now 6 months after that first announcement and still no info on it - not even whether it's ready but what it's actually going to entail!)

My interpretation of point 7 is that you're now not going to say a thing until you deliver "something at some point"

• How does that inspire your community?
• How does that make the community feel "We're in it together"?

KF seems to be dying - The mishandling of transfers of accounts into INT5 without any explanation is a factor, the grindy nature of the BG that has broken the game balance another, no new equipment for years + the BG blown up the XP/levels so this is even more of a thing, there's rife toxicity on the (eng) fourm, discord interation is zero in the english channels & almost radio silence from Cratr on any topics.

You mentioned that your focus is on KF, MG & moonid - but no details on what that focus is. And It's like me saying "my focus is on my company's products and my clients" - sorry to be rude but that's a total bullshit statement; it means absoutely nothing.

• If you weren't focused on those 3 things, what are you doing instead?

We all understand you're a small team - but one developer cannot make any rapid progress when they are the sole person that adds features, re-factors code/removes tech debt for 3 seperate code lines + does 3rd line tech support tasks for all 3.
Being honest with your prorities of what is "needed" vs "wanted" would be a start - EG if you've "got" to fix the moonid platform then telling us that's the real focus would be a step in the right direction etc.

Clear communication and openness is the way forward - Radio silence is not going to win you back any players who are leaving/have left or generate feelings of goodwill within the community.

I can't believe that I have to write that (again).

...and meanwhile, on International 5, the "transfers" born between 2007 and 2010 continue to act like bullies and bully original server players born 13 years later... and all this thanks to the "work" done by the administrators. Personally, I won't spend even a single euro on gems again; it's not worth it. And so should everyone who feels cheated and defrauded by this despicable situation.

Why does this JDA continue to slander and insult me, and you allow it? I even opened a ticket about it, but to no avail. When will you stop this gentleman from continuing to slander me? And if I said the same things about him, would I go unpunished like him?